Questions & answers
Everything you want to know.
Selling
Which brands do you accept?
Luxury houses (Hermès, Chanel, Dior, Louis Vuitton, Cartier…), designer labels (The Row, Loro Piana, Celine, Bottega Veneta, Khaite…) and a selection of premium brands in excellent condition. Not sure? Send us a photo, we answer within one business day.
How much does it cost?
Nothing upfront. We take a commission only when a piece sells: 15% with Essentiel, 25% with Signature, tailored for Privé. No subscription, no listing fees.
How is the price decided?
We analyse recent sales of comparable pieces across platforms and propose a price and a minimum you approve. Nothing is published or reduced without your agreement.
When and how am I paid?
By bank transfer within 7 days of the buyer confirming receipt. Every sale comes with a clear statement: sale price, platform fees, commission, payout.
What if my piece does not sell?
After 90 days we suggest a new price or another platform. You can also ask for your pieces back at any time, free of charge.
Platforms
On which platforms do you sell?
Vinted, Vestiaire Collective, eBay, Depop, Leboncoin, Etsy, Poshmark, Avito, The Luxury Closet and Dubizzle, plus the Vestiae Collection and our private client list. We choose the best ones for each piece.
Can I use my own Vinted account?
Yes. As a partner you link your own accounts and publish with the listing studio. With Signature, we can also sell through the Vestiae accounts so you have nothing to manage.
What happens when a piece sells on one platform?
It is immediately withdrawn from all the others, so a piece is never sold twice.
Buying
Are the pieces authentic?
Every piece is inspected by our atelier before it is listed. Should a piece ever prove not to be authentic, you would be refunded in full.
How do I buy a piece?
Choose the platform you prefer from the piece page, or send a request to our concierge for a private sale with delivery or hand-delivery in Paris and Dubai.
Partners
Who can become a partner?
Women with exceptional wardrobes, stylists, personal shoppers, collectors and creators. We review every application personally.
Is it free to join?
Yes. There is no membership fee. You only pay a commission on the pieces you sell through Vestiae.
Another question?
Write to our concierge